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Frequently Asked Questions
Store Policy FAQ | Technical FAQ | Classroom and Lesson Plan FAQ
What payment methods to you accept?
We accept Visa and Master Card.
What is your return policy?
Downloadable product sales are final. Please note that your credit card will be charged at the time the download link is provided to you. If you experience any problems with the download process please contact us.
What is your privacy policy?
RJ Connections values your privacy. We only use the information we collect about you to process orders and to provide support. RJ Connections does not sell, trade, or rent your personal information to others.
How do I purchase and download a video?
Browse to the video you want to purchase then click "Buy and download now." Your video will be added to the shopping cart. You may go back and add additional videos to your shopping cart.
On the Confirmation Page in Checkout you'll find a link to your download.
Before you make your purchase, please make sure your computer and Internet connection meet the system requirements.
What are the system requirements?
To successfully view and download RJ Connection videos, your computer must have:
- A high speed internet connection. Videos average 40mb and therefore will take some time to download. Dial up is not recommended.
- Apple Quicktime player. Quicktime player is a free download and you can get it here.
- An unzipping program. Videos and lesson plans are combined and compressed "zipped" to make downloading easier. After downloading they need to be "unzipped". Most computers already have the ability to do this, however you can download a free third party utility here.
I have purchased and downloaded a video. How do I view it?
The video and lesson plan are combined and compressed into one file called a .zip file. This file needs to be "unzipped" to get to your video and lesson plan. Most computers already come with the ability to "unzip" a file which you can open like a normal file. However, if you don't have the ability to "unzip" a file, you may download a free program that will unzip files here.
RJ Connection videos are quicktime movie files. You need quicktime player to view them. You can download quicktime player free by going to apple.com.
What grade levels do the videos address?
The first four videos are based on California standards for kindergarten and first grade.
How can the videos be used in my classroom?
The videos can be used for a whole class lesson to introduce the concepts and vocabulary covered. They can also be used as prompts for brainstorming ideas about the vocabulary and concepts to begin a writing assignment or art lessons. The lyrics for the songs can be used to reinforce content area reading. The videos can also be used in centers where the child watches on a computer and listens on headphones to reinforce concepts and vocabulary.
Are there any lessons available that go with the videos?
Yes. They are included in the zip file.
With the increasingly arduous requirements to meet standards, why not have a
little help in the classroom. RJ Connections provides educational videos to aid in classroom teaching to meet and exceed today’s teaching standards.
Made by teachers, for teachers
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